Results for FAQs (88)

In order to process your claim, we require a traceable transaction which proves the disbursement of funds. Valid forms of identifiable confirmation (proof) of payment include:   A cancelled cheque (a

Sometimes cash isn’t an acceptable form of payment – from time to time, when processing claims, valid traceable and identifiable proof (confirmation) of payment is required. What does that mean? It

Compounds are medications that are not available commercially that must be prepared by a pharmacist (could be oral, topical or injectable). Compounds must contain an active eligible ingredient in a

To view and print your explanation of benefits statement, simply sign into your Online Group Benefits Solutions Account and click on 'Health Claims' and then 'Claims History'.  From here you will see

Yes, many providers are positioned to bill RBC Insurance directly. Our Find a Health Provider feature in the dashboard in your Online Group Benefits Solutions account allows you to check if the